We Are Open

Updated 23/09/2020

We are pleased to announce that Trevornick Holiday Park will reopen to guests from Saturday 4th July 2020 following the updated Government guidance. 

We are working very hard behind the scenes to ensure you have a memorable 5* experience when you arrive on site. The safety of our guests and staff is our number one priority and whilst we endeavour to open as many facilities as we are permitted to, there will be restrictions and limitations in place as you will expect – full details below.

Before you arrive you will be sent full details about how the site will operate and which venues will be open so please do not worry.

Thank you for your continued support during these challenging and uncertain times. We look forward to welcoming you back again soon!

FAQs

I have booked and my balance is due – what do I need to do?

Any outstanding balances will need to be paid eight weeks before the arrival date of your holiday – Please remember you can also log in and pay your balance online via our Guest Portal.

What are my options if I want to move my holiday?

We understand you may be nervous about travelling this year which is why we have relaxed our current terms and conditions to assure you have peace of mind as we want you to be 100% happy with your stay. If you already have a holiday booked with us for 2020 but would prefer to amend your dates please speak to our bookings team who will be happy to discuss your options.

Does the rule of six affect my holiday?

Accommodations which can sleep more than six people will temporarily not be permitted in accordance with the latest Government guidance. If you have a booking with us for more than six guests, please contact a member of our team on 01637 830531 to discuss your options. This also applies to our food and beverage establishments.

For more information please visit the Government website.

Please note- We are experiencing an extremely high volume of phone calls and emails during this time so please bear with us, we are doing our best and we will get back to you as soon as possible.

What facilities will be open during my stay?

Toilets & Showers

A number of our toilet and shower blocks will be open and these will undergo two deep cleans a day with regular sanitising in-between. We ask that guests wash their hands often to help keep the facilities clean.

The family bathrooms will also be open, under the same cleaning procedure as above. This will be available for disabled and families with infants first.

Leisure Facilities

Whilst on holiday you can still enjoy our fishing lakes and Par 3, Pitch n Putt and Mini Golf Courses.

Our outdoor heated swimming pool is now open for guests between 10am – 2pm, with a maximum capacity of 40 guests. The swimming pool will be closed from 1st November 2020.

Unfortunately, due to current government guidelines, the spa will be closed.

Onsite Shop & Food Outlets

The onsite shop, hire shop and launderette will be open, we will be monitoring capacity in these areas to enable social distancing.

We will be running a takeaway service which guests are welcome to enjoy, but there will be no inside seating for this. Woody’s restaurant and The Lounge Bar will also be operating with table service only.

Entertainment

We are unable to offer live entertainment acts, however, we will be providing in house entertainment such as quizzes and gameshows when possible. We will also provide activities for children however the usual morning club will not run at this time.

The arcade will be open as usual, but the Bear Den indoor play will remain closed due to government guidelines.

Families are welcome to use the Forest Trail responsibly as well as the playground, but we ask that you sanitise before using the climbing frames. Please note the zip wire will be closed.

The bike track and dog walking fields will be open for guests to use.

Football golf will be opening but please provide your own football.

We are continuing to work hard to offer a 5* safe environment for our guests this summer. We will be updating the above as soon as we are able to offer more facilities again.

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Let your holiday adventures begin...