COVID Confident

We are delighted to be able to open our self-catering accommodation inline with government guidance from the 12th April. This includes our lodges, cottages and static caravans, and all bookings will be subject to the government restrictions, and covid secure guidelines.

We then plan to open the full holiday park from the 22nd May alongside the park facilities which are safe to do so – this will be subject to the current government guidelines. 

Unfortunately, this does mean that some bookings will not be able to go ahead at this time. Please rest assured our dedicated team will be working hard to contact you about your booking with your options within the next 14 days. We have a limited team and as you can imagine, our phones are busy ringing, we kindly ask that you wait until our team contacts you to discuss your holiday as we work our way through the bookings in order. 

We look forward to seeing you as soon as we can to make lots of happy memories once again. In the meantime, stay safe and take care.

Thank you for your patience

Trevornick.

Our office phone lines are open Mon-Fri 9.00am – 18.00pm and Saturdays and Sundays 10.00am – 16.00pm

Covid Confidence Guarantee

Please ensure you are happy to book under these conditions before making a booking.

Due to the current government restrictions in place please note that our facilities on-site may be limited with restrictions and social distancing in place for all future bookings. When making a booking with us you acknowledge that you understand the facilities on site will be limited and that you will adhere to all restrictions and government guidelines in place whilst on site.

We will be unable to refund any monies for any holidays booked after 13th May 2020 with us.

If the Government states that we are unable to open our site, during your holiday period, guests will have the option of a full refund or to move their booking to a future date within 12 months of your original holiday dates. If for any reason your holiday plans are affected by any COVID restriction, such as local lockdowns or tier restrictions you can move your holiday to another date within 12 months of your original holiday date, so no monies will be lost.

Any holiday moved to an alternative date will be charged at the tariff rate in place for the amended dates. Any offers in place on your original holiday will not be carried over to the new booking. And all changes are subject to availability.

A booking can be moved once free of charge any further movements after will be charged a £20 admin fee.

We always recommend you purchase your own travel insurance when booking a holiday.

Please note – the above paragraph only applies under COVID related situations. If the holiday park is open and you choose to not visit for any reason, our normal terms and conditions apply.

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COVID Confident

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