Frequently Asked Questions


Here are our most frequently asked questions. If you can’t find the question you’re looking for, please call our team on 01637 830531.

In peak season our reception is open 9am – 9pm, after these hours there is security on site all night. In the low season there is an emergency number available to call which you can find on the reception doors or in your welcome pack.

Yes. There is a public bus stop just outside the entrance of the park. We are also only a 20-minute drive from Newquay Airport and a 13-minute drive from Newquay Train Station.

There is room for one car on a pitch, next to our Ready Tents and next to our Static Caravans. Then room for two cars next to our Luxury Lodges. There is additional parking opposite reception.

We allow you to order supermarket deliveries to the Trevornick site, however you must meet the driver at reception and show them to your pitch or accommodation yourself. We are not permitted to let anyone on the site without guest approval and we cannot give out pitch or accommodation numbers.

We offer free site wide WIFI however this is not strong enough to support streaming or downloading and is a basic service. Please bear in mind Cornwall’s WIFI and phone signal can be slow depending on which server you are with. The venues have stronger wifi points so we advise visiting the Coffee Stop or Woodys if you need a stronger internet connection.

Newquay Hospital is a 15-minute drive from the Trevornick site. Treliske Hospital in Truro is a 25-minute drive from the Trevornick site.

Yes. We ask that you do not place your BBQ directly onto the grass which can cause damage. BBQ blocks can be requested at reception free of charge.

Yes. We have a path directly to Holywell Bay beach which takes roughly 20 minutes. This path starts in our Pond field and heads through the golf course to the dunes.

Yes. We offer travel cots and hire chairs for hire. There is a weekly charge for these, please ask at reception for more details.

No, we do not have a cash machine onsite. There is a post office just 2 minutes from the site to get cash withdrawals.

We are now almost entirely cashless. You can still use cash at the Arcade, Launderette and Farm Shop (and you will definitely need it for bingo!) but most other facilities, including Reception, Woody's and the Golf Shop are now card only.

Yes. Trevornick Holiday Park is very dog friendly with dogs allowed in all communal areas of the park including around the swimming pool and in the restaurants and bars. Please note not all accommodations and pitches are dog-friendly and dogs are charged as an extra at the time of booking. If you are bringing a dog with you please select a dog-friendly accommodation/pitch type. We do ask all dogs to be kept on a lead at all times when on-site.

Touring & Camping = Arrival 12pm – Departure 10am
Ready Tents = Arrival 3:30pm – Departure 10am
Static Caravans = Arrival 4pm – Departure 10am
Luxury Lodges = Arrival 4pm – Departure 10am
Cottages = Arrival 4pm – Departure out 10am

Yes. We are happy for you to arrive before check in time and explore the park and facilities.

Our outdoor swimming pool is heated to 28 degrees.

All our camping and touring pitches vary in size. Please ask at the time of booking and we can give you the exact measurement of your pitch.

Yes. All our camping and touring tariffs include the price for one awning. Extra pup tents (for storage only) are charged for.

From the 14th September 2019, extra security was implemented for all online payments to protect against fraud. Please ensure your name and address match your registered address.

7 Days before your arrival we will email you to ask for your security deposit. We won't be taking any money out of your bank account for this - we just ask for your card details so that we can place a hold on the amount whilst you're with us. It is not taken as part of your balance payment but you won't be able to spend this money during that time. After your departure, providing your accommodation is left as as you found it, the hold on the amount will be released and you will be able to spend it again.

The HU on our camping & touring pitches is 10amps.

Your booking confirmation will contain a link letting you know the facilities that will be open during your stay or head over to our blog page and read our post all about what facilities are available from April-October.

Yes we have 2 EV charging points situated on Blue Field.


Let your holiday adventures begin...