Frequently Asked Questions

FAQs

Here are our most frequently asked questions. If you can’t find the question you’re looking for, please call our team on 01637 830531.

Yes. Our onsite hire shop has wheelchairs available for guests, however we do ask you book these before your arrival.

Yes. If it is your first-time camping or are by yourself, our staff are always happy to help put up your tent or awning with you. Please ask at reception when you arrive for assistance.

In peak season our reception is open 9am – 9pm, after these hours there is security on site all night. In the low season there is an emergency number available to call which you can find on the reception doors or in your welcome pack.

Yes. There is a public bus stop just outside the entrance of the park. We are also only a 20-minute drive from Newquay Airport and a 13-minute drive from Newquay Train Station.

There is room for one car on a pitch and next to our Eurotents and room for two cars next to our Static Caravans and Luxury Lodges. There is additional parking opposite reception and outside the swimming pool area.

We allow you to order supermarket deliveries to the Trevornick site, however you must meet the driver at reception and show them to your pitch or accommodation yourself. We are not permitted to let anyone on the site without guest approval.

Yes. We offer free site wide WIFI. Please bear in mind Cornwall’s WIFI and phone signal can be slow depending on which server you are with.

Newquay Hospital is a 15-minute drive from the Trevornick site. Treliske Hospital in Truro is a 25-minute drive from the Trevornick site.

Yes. We ask that you do not place your BBQ directly onto the grass which can cause damage. BBQ blocks can be requested at reception free of charge.

Yes. We have a path directly to Holywell Bay beach which takes roughly 20 minutes. This path starts in our Pond field and heads through the golf course to the dunes.

Yes. We offer travel cots and hire chairs for hire. There is a weekly charge for these, please ask at reception for more details.

No, we do not have a cash machine onsite but do offer free cash back at reception. There is also a post office just 2 minutes from the site to get cash withdraws.

Yes. Trevornick Holiday Park is very dog friendly with dogs allowed in all areas of the park including around the swimming pool and in the restaurants and bars. We do ask all dogs to be kept on a lead when onsite.

Touring & Camping = Arrival 12pm – Departure 10am
Ready Tents = Arrival 5pm – Departure 9am
Static Caravans = Arrival 5pm – Departure 9am
Luxury Lodges = Arrival 5pm – Departure 9am
Cottages = Arrival 5pm – Departure out 9am

Yes. We are happy for you to arrive before check in time and explore the park and facilities.

Our outdoor swimming pool is heated to 28 degrees.

All our camping and touring pitches vary in size. Please ask at the time of booking and we can give you the exact measurement of your pitch.

Yes. All our camping and touring tariffs include the price for one awning. Extra pup tents are charged for.

From the 14th September 2019, extra security was implemented for all online payments to protect against fraud. Please ensure your name and address match your registered address.

You will receive your refundable security deposit up to 14 days after departure and it will be refunded to the card in which you paid on. Please note it is your responsibility to notify Trevornick of any changes to your card details.

The HU on our camping & touring pitches is 10amps.

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