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Recruitment

Reception and Bookings Staff

Trevornick is looking to recruit staff to join our Reception and Bookings team at our 5* holiday park for the upcoming season. We have full and part-time positions available with various start dates from now onwards.

We are looking for individuals who have excellent customer service skills, are hardworking and can work in a busy, fast-paced environment. This role will include answering the telephone and email enquiries, taking bookings, dealing with guests and resolving problems. As the first port of call, you will provide a warm and friendly welcome to all guests and assist them throughout their stay with any queries they may have.

This is a seasonal role running until the end of August, possibly longer. Hours will vary from 9am to 9pm, therefore, these roles require flexibility and ability to work at weekends on a rota basis.

Skills required:

• Excellent Customer Service skills
• Ability to use a computer and Microsoft office
• A great team player who works well under pressure
• Motivated to work on their own initiative
• Ability to process payments

Throughout your role you will:

• Ensure standards of best practice are met for bookings and the reception area
• Make sure that all bookings are inputted into the system correctly
• Handle customer complaints promptly and to the company standard
• Ensure systems are updated correctly and regularly
• Process payments on till, PDQ and online (training will be provided)
• Monitor the website booking process and communicate issues to the relevant person
• Handle all accommodation bookings
• Protect customer security
• Maintain an up to date knowledge of all pitches, Eurotents, statics and cottages and facilities on offer

The above list is not exhaustive, and you will be required to do other jobs at the request of management.

If you are interested in this role and would like to join our Extraordinary Team at Trevornick, please send us your CV.

Job Types: Full-time, Part-time

Lifeguard

Trevornick Holiday Park in Holywell Bay, Newquay, is looking to recruit lifeguards for the upcoming 2019 season.

Your duties will include:

• Monitoring the pool during opening hours to ensure a safe and secure environment
• Maintain and clean the pool and adjoining areas
• Enforce rules and regulations of the pool area
• Interact with guests and provide 5* customer service at all times
• Perform first aid as and when required

Flexible positions are available from April-September.

A valid pool lifeguard qualification is required for this role.

If you would like to apply for this position please send us your CV to jobs@trevornick.co.uk

Arcade Assistant

Trevornick Holiday Park is looking to recruit a part-time arcade assistant for the upcoming season.

Main duties include:

• Maintaining the arcade to a 5* standard
• Ensuring prizes are restocked
• Assisting customers with any queries
• Fixing any problems with machines or informing maintenance
• Working on the redemption counter

This role is flexible and the hours are on a rota basis but these may include evenings and weekends.

Hours available from the end of May until end of August. Previous experience would be an advantage but is not essential as full training will be provided. Own transport is required due to location.

If you would like to apply for this role please send us your CV to jobs@trevornick.co.uk

Chefs and Cooks

Trevornick Holiday Park is looking for chefs and cooks for the upcoming season at our 5* holiday park in Holywell Bay, Newquay.

This role involves:

• Preparation and creation of all meals including different menus throughout the day for breakfast, lunch and dinner.

You will need to ensure you maintain high standards of cleanliness and must be prepared to work in a fast paced environment.

Hours will be available from May until September and will vary. We are looking for both full time and part time roles. Experience is preferred for this role and you must also be prepared to KP at times.

If you are interested in this role please get in touch.

Food and Beverage Staff

Trevornick Holiday Park are recruiting for front of house staff for the upcoming season. We are currently recruiting full and part-time positions and you must be available until September 2019.

To become part of our front of house team you must have excellent customer service skills and be able to work well under pressure in this busy, fast-paced restaurant. All team members must be committed, motivated and hard-working and be an excellent team player. Duties will include serving drinks and food, preparing tables for service and clearing away whilst providing 5* customer service to all guests.

Experience is an advantage however full training will be provided. If you can provide 5* customer service and are an excellent team player please send us your CV.

Bar Staff

Trevornick Holiday Park are recruiting a bar supervisor, bar staff and glass collectors for the upcoming season. We are recruiting for full and part-time positions and you must be available until September 2019.

To become part of our bar staff you must have excellent customer service skills and be able to work well under pressure in this busy, fast-paced bar. All team members must be committed, motivated and hard-working and be an excellent team player.

Shifts typically begin at 6pm and the bar closes at 12pm during the peak season so shifts will end after clearing up has been completed. Duties include serving drinks and snacks, clearing all tables and ensuring the bar is maintained to a high standard and glass collecting of the bar and courtyard.

Own transportation is advantageous due to the hours and location of this position. Experience is an advantage however full training will be provided.

If you can provide 5* customer service and are an excellent team player please send us your CV.