For a published fee per pitch, Eurotent or Static Caravan, per week we will refund monies paid (excluding your deposit and cancellation scheme fee) if you have to cancel your booking prior to eight weeks before arrival. Between eight weeks prior to arrival and the arrival date, we will only refund monies paid (excluding your deposit and cancellation scheme fee) if cancellation is due to one of the following reasons; death, serious illness or redundancy to a member of the booked party. Claims for refunds must be made in writing and supported by relevant documents.
The Trevornick Cancellation Scheme only applies up to, but not including your arrival day at Trevornick. Once here refunds cannot be given if for any reason your holiday is cut short.
Cancellation cover is not available if your holiday is booked within 8 weeks of your arrival date.
WE STRONGLY RECOMMEND THAT YOU TAKE OUT YOUR OWN HOLIDAY INSURANCE IF YOU DO NOT USE THE TREVORNICK CANCELLATION SCHEME IN CASE OF CURTAILMENT OF YOUR HOLIDAY BEFORE OR AFTER YOUR ARRIVAL AT TREVORNICK.
Pitches, Eurotents and Static Caravans must be vacated by 10am on the day of departure.
Pitches are let from 12pm and Eurotents from 3pm on the day of arrival. Static caravans are let from 4pm on the day of arrival.
Arrivals after reception has closed must use the night holding field and report to reception after 9am the following day. You must book in at reception before entering the Park. Last booking-in time is 9pm in the Peak season, in low season please check with reception.
Each pitch has an allocation for one car. Additional vehicles will be chargeable and are required to be parked in designated parking spaces around the site and not on the pitch. Commercial vehicles are not allowed on site. The cost of static caravan stays includes paring for two cars beside the van – additional cars will be charged and are subject to availability.
The speed limit throughout the site is 5 mph. Vehicles must not be parked on roads or pathways and must not cause an obstruction to other users of the site. We do not allow the use of portable generators on the Park.
The maximum number of people accommodated in a Eurotent is 6. The maximum number of guests in a Static Caravan is four or six depending on the number of bedrooms. Smoking is not permitted in any of the Static Caravans or the Eurotents.
Two man tents and gazebos are permitted on the touring & camping pitches only (fee payable) but must not cross over your pitch boundary. Gazebos and tents are not permitted on the Eurotent field. Tents/Caravans should be sited in the centre of each allocated pitch so that a vehicle and awning can go either way.
Dog owners are responsible for their animals during their stay. Dogs must be kept on leads at all times, must never be left unattended on pitches, in cars, tents or caravans for long periods or cause a nuisance to other campers. Dog owners must pick up after their dogs and dispose of it responsibly. A fine may be imposed on owners who do not do so.
Dogs are permitted only in the designated dog-friendly Eurotents and on designated pitches in Blue, Hay, Red and Sun Field. They are also welcome on Pond field and Yellow fields at Easter & October Half Term. Dogs are also permitted in four of the Laidback Coastal static caravans but are not allowed on furniture or beds. Additional cleaning charges may apply if dogs cause mess or damage during their stay in a static caravan so we ask that all dogs staying in static caravans are house trained, up to date with their flea and worming treatments and do not visit the site when in season as this may cause problems with other dogs.
Fire: Campers must make themselves aware of the site fire procedures as soon as possible after arrival. These procedures are displayed at the fire points throughout the site. No lighting of open fires or fire pits. No BBQ’s after 10:30pm. Litter and tied bin sacks must be placed in the covered bin areas provided – rubbish MUST NOT be left outside caravans/tents due to seagull attack. Please recycle if possible.
Ball games are only permitted on the Sports Field. Skateboarding, scooters and bicycles can only be used on the park between 9am and 8pm. Skateboards, Scooters and Bicycles are not permitted in the Courtyard area. Kite flying is NOT permitted on site.
The person in charge of the booked party is deemed to be responsible for all children and young adults in the party whilst at Trevornick. All children and young adults must be under either parental, guardian or carer supervision at all times. Adults are reminded that the licensing laws prohibit consumption of alcohol by persons under the age of 18, the person responsible for the booked party must ensure that children or young adults in the party do not consume alcohol whilst on Trevornick.
All areas of Trevornick other than those listed below are Alcohol-Free Zones. Places where alcohol may be consumed: – The Farm Club and Bar, Farm Club courtyard (within the boundary rails), Café areas and exterior seated area (within the boundary rails), the Woody’s Bar and its exterior seated area and individual camper units (Tent/Caravan/Eurotent etc.)
Noise levels must be kept to a minimum after 11pm Unreasonable noise or nuisance to other campers is dealt with in Site condition no.18 below.
The management reserves the right to evict from the park any person or persons who cause any harm, damage, or unreasonable disturbance to other persons or their property, or to persons employed by or to the property of Trevornick Holiday Park and Holywell Bay Golf Club. If evicted, no monies will be refunded.
All booking information is strictly confidential and under no circumstances will be given to a third party. We will not accept liability for any lost or stolen property.
Terms & Conditions for Seasonal Caravan Competition:
- Competition is for a 3-night short family break in a static caravan in 2020, arriving on a Friday and departing Monday and is redeemable against non-peak season dates only.
- The winner can pick from any style of the caravan, dog or non-dog friendly (max 2 dogs) and two-bedroom (sleeps max 4) or three-bedroom (sleeps max 6) static caravans.
- The prize is subject to static availability.
- A £100 security deposit must be taken at the time of booking but is refundable at the end of the stay If no damage is caused and no item has to be replaced
- Includes one car. Any extra vehicles will be charged for.
- Only one entry per person
- Entrants must be over 18 yrs.
- Closing date is 1 November 2019
- Winner will be chosen at random on 2 November and will be notified by email
- The prize must be taken in 2020, is non-transferrable, has no monetary value and there is no cash alternative.
- Prize cannot be used in conjunction with any other prize or offer
- Usual Trevornick Holiday Park Ltd Terms and Conditions apply.